PSW & Case Management Services

Personal Support Worker Services

What is a Personal Support Worker?

A personal support worker (PSW) is a qualified individual trained to assist clients with their activities of daily living.

What do F.O.C.A.S. Personal Support Workers do?

Our F.O.C.A.S. Personal Support Workers will:

Provide you with personal care services such as bathing and getting dressed.
 Kindly remind you to take your medication(s).
 Help you to perform with light household tasks.
 Assist you in maintaining a safe and clean environment.
 Accompany you to medical appointments and social outings.
 Help you to perform your daily activities that you enjoy doing.
 Provide respite for family members who are going on vacation or require some rest from their caregiver routine.
 Prepare nutritious, varied and economical meals and snacks, including special diets (proper food preparation, storage and hygiene practices are always used).

Case Management Services

A Case Manager is an individual who has a professional designation as an Occupational Therapist, Social Worker, Physiotherapist or Registered Nurse.

What do F.O.C.A.S. Case Managers do?

The responsibilities of F.O.C.A.S. Case Managers include:

 Assessing and analyzing the clients care.
 Collaborating with clients and families to identify the care needs and the level of assistance required for clients to live safely at home.
 Developing care plans that will outline the types and the amount of services the client will need.
 Connecting the client and family to additional health care services.

We focus on communication!
 As appropriate, each client will be assigned a Case Manager.
 The Case Manager will visit you and your family at least twice a year.
 When you have questions, do not hesitate to call our 24/7 on-call Case Managers for support!
(647) 787-6686

Let us know how we can help! Call us now: (647) 787-6686